Sunday 9 November 2008

Notebook using its 2.15Ah lithium-ion cells facing global recall

After 40 global incidents of overheating involving notebook which using 2.15Ah lithium-ion battery .. several notebook vendor such as Dell, Toshiba and Hewlett-Packard notebooks with Sony-made batteries are being recalled. These incidents involved smoke and/or flames but there were four cases involving small burns and 21 resulting in minor property damage.

According to the official statement posted on Sony’s website (www.sony-asia.com), the recall involves only notebook computers using its 2.15Ah lithium-ion cells. Sony said its Vaio notebook computers use different battery types so they are not part of the recall.

Hewlett-Packard has confirmed a free replacement programme for the specified battery pack at its centres. Malaysian customers should go to its website 

(www.hp.com/support/batteryreplacement) for more details. Or, they can call HP Service and Support at 1-800-88-4848. The affected models include HP’s Compaq and Pavillion notebooks. A detailed list is available at the site.

Dell customers can check if they are having the affected models by surfing to www.dellbatteryprogram.com 
  
Potentially affected batteries were sold with the following models of Dell notebook computers or separately as secondary batteries:

Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810, D530, D620ATG
Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400, E1505, E1705
Precision: M20, M60, M70, M90
XPS: XPS, XPS Gen2, XPS M170, XPS M1710

I'm using Latitude D830. So my battery is OK. But if your battery is really hot... you can also call your vendor to check the condition of your battery.

Tool-free-number for DELL customer
Australia 1300-662-087
New Zealand 0800-203-355
Singapore 1800-395-7932
Malaysia 1800-88-0432
Hong Kong 852-2969-3187
Thailand 1800-060-143
Taiwan 00801-86-1015
China 800-858-0614
India 1800-425-2069

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